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When will my order be shipped?
Orders are usually processed and shipped within 3 business days of purchase. How do I track my package? After your order has been shipped, we will send you a tracking number. Simply visit the carrier’s website and enter the tracking number to check the shipment status of the package.
Why can’t I track my order on the website?
Please note that tracking information will be displayed 2-5 days after the update. So, if you can’t find the captured trace information, try again at 1-2 dawn.
Why is my product status not updated?
Your shipment may be held up for various reasons. Common causes throughout the year include weather events, customs or backlogs.
What is your return policy?
If you have questions about your order (defective product, order error, order damage, etc.), please contact us within 7 days of receiving your order and we will be happy to assist you in reviewing your case and, if approved, we will send a replacement product. Until then, please do not return any items and our customer service team will review the request and send further instructions. www.cdtkss.com reserves the right to refuse return requests. You will be responsible for the shipping cost of the returned goods. Original shipping charges are non-refundable and all items are non-refundable once sold.
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